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At PINC Virtual Assistant, we are committed to protecting your privacy. This Policy explains how we collect personal information and how we use it. We may change this Policy from time to time so please check this page occasionally. By using our website, our services, purchasing products or contacting us via email or phone you are agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to info@pincvirtualassistant.co.uk.

How we collect personal information

We obtain information about you when you use our website, from email correspondence and telephone conversations.

The information we collect

The personal information we collect could include your name, address, name of your business, telephone numbers, email address, IP address, details of website pages you accessed, details of email and phone correspondence.

What we use your information for

We may use your information to:

  • Ask for feedback on the products and services we provide.
  • Tell you about changes to our products and services.
  • Send you information requested by you and that may be of interest to you.

Who can access your information?

We will not sell or rent or offer your information to third parties in any way. We will not share your information with third parties for marketing purposes. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, or safety of our customers.

The choices you can make

You can choose whether or not to receive information from us. If you do not want to receive marketing communications about our products and services, you can either opt out of our email marketing campaign by clicking the unsubscribe link or emailing info@pincvirtualassistant.co.uk. We may contact you by email or phone from time to time to discuss products or services. However if you prefer not to be contacted in this way, just let us know.

How you can access and update your information

If you would like to review and correct the information we hold about you contact us by emailing info@pincvirtualassistant.co.uk. You can ask for a copy of the information we hold about you, but we may charge £10 for this information to cover our costs.

How we protect your information

Our website and online form used to collect data such as your address and email are hosted on a secure server protecting your data as it is transferred to our internal system.

Our Registered Address

30 Castle Street, Thetford, Norfolk, IP24 2DW

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